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Last Updated: September 28th, 2023

Shipping Policy 

Lost or Undelivered USPS Shipments Policy:

- Heart Punch Munitions does not assume responsibility or replace items that are misplaced or undelivered by USPS, without the proper claim being filed with USPS.

- Upon order fulfillment, customers receive an email containing the tracking number for their order.

- We recommend regularly checking the package's status, delivery date, and time.

- If you desire higher insurance for your order, please contact us before placing your order.

Order Cancellations

Cancellation Policy for Black Holsters:

- Orders for holsters in the color black can be canceled prior to shipping.

- Canceled orders for black holsters will incur a 15% cancellation fee.

Cancellation Policy for Colors Other Than Black:

- Orders for holsters in colors other than black are considered custom.

- Custom orders in non-black colors cannot be canceled.


- Please contact us if there is an issue with your order so we can assist you.

Holster Return Policy:

- Holsters may only be returned if they have a defect.

- Customized holsters are not eligible for refunds.

- All sales are final.

Lifetime Warranty:

- Holsters have a lifetime warranty regarding function, structural integrity  damage such, cracks, splits and breaks

- Minor cosmetic damage, such as scratches or scuffs, is not covered under warranty.

- Lost parts, screws, or attachments are not replaced under warranty.

Customer Responsibility:

- Customers are responsible for ensuring they choose the correct options for their order.

- Returns will not be accepted for options mistakenly chosen by the customer.

- If you need corrections to your order, please contact us via email.

Approved-Valid Returns

Post-Return Notification:

- After receiving your return, we will send you an email.

- This email will confirm the receipt of your returned item.

- We will also notify you of the acceptance or rejection of your return.